About us
Do you like to give back to your community?
Laurel Wreath Acquisitions is Proud to support and be a member of the following organizations:
Middlesex Chamber Of Commerce
Member Since 2021
Credit Union League of Connecticut
Member Since 2022
Connecticut Bankers Association
Member Since 2023
Benevolent and Protective Order of Elks
Member Since 2007
Investing in Our Community
We are proud to support our community in a myriad of ways. Below you will see a list of events we have been apart of!
Classic Car Show - Old Saybrook Chamber of Commerce - June 2023 - We had a great time selling raffle tickets, cleaning up and checking out the classic rides.
Rotary Beach Cleanup at Harvey's Beach May 2023 - We were more than happy to assist in helping the club clean the beach of trash, rain or shine!
Financial Reality Fair at Lewis S. Mills High School April 2023 - Educating the next generation on the benefits of financial responsibility
Financial Reality Fair at Central Connecticut State University March 2023 - Helping students learn how to budget and make sound financial decisions.
Wear Blue to Remember January 2023 - Proud to participate in the Wear Blue to Remember run at the Student Veterans of America’s 2023 NatCon.
Wreaths Across America December 2022 - We had the honor of laying wreaths on Veterans Grave Stones in commemoration of Wreaths Across America Day and the James Hillhouse JROTC Cadets at Westville Cemetery in New Haven, CT.
Abner Oakes III Veteran's Road Race November 2022 - It was a pleasure representing VALOR and participating at the Abner Oakes III Veteran's Road Race in Hamden to benefit The Fisher House. Thank you to the Oakes family for putting on this event.
Financial Reality Fair at Killingly High School May 2022 - It was such a great time working with other volunteers and the students from Killingly and the surrounding towns. The students were able to learn about managing finances and how it applies to real life senarios.
Our Mission
To provide fair and equitable payment solutions for consumers and helping them to regain financial stability. We are devoted to delivering our services with respect professionalism and complete compliance.
Laurel Wreath Acquisitions believes in our community, our consumers and our mission. We strive to find mutually beneficial agreements with our account holders and offer payment options that lead them to their financial independence.
Our Approach
Laurel Wreath Acquisitions believes that listening is the key to success whether it be with a consumer or building a business relationship. By listening and analyzing we are able to help assist businesses by creating solutions that they didn't know were possible. Our step-by-step guidance helps them to understand the varied options for delinquent accounts, removing obstacles and helping them take a step in the right direction.
Compliance & Accountability
We understand the importance of protecting consumer information.
Security Protocols
Ensuring the safety and security of all the data we manage, LWA has security protocols, including but not limited to:
Supporting secure FTP transfer for all data transmission or the equivalent
Monitoring and recording all LWA entrances and exits are monitored and recorded 24/7 via a closed-circuit camera system
Requiring keypad access to all facilities
Establishing a strict on-site visitor protocol
Maintaining strict confidentiality policies and procedures and regular training
Establishing firewalls between each client’s data
Best Practices
To ensure the highest level of security and business continuity for our clients, LWA follows these important best practices:
Housing our data in an off-site data center
Maintaining a secondary, redundant data center for disaster recovery
Incremental data back-ups throughout the day
Full data back-ups daily
Housing backup storage off-site
Policies & Procedures
Our team has developed detailed policies and procedures for our collection efforts and protecting our clients' and consumers' data. On a regular basis, we review our policies and procedures with our team to ensure compliance with industry standards.
We are always monitoring changes by participating in webinars, conference educational sessions and listening to what the regulators have to say.
Regulatory Compliance
Laurel Wreath Acquisitions takes a conservative approach to regulatory compliance. Our compliance program addresses our requirements as applicable to federal and state regulations including:
Fair Debt Collection Practices Act (FDCPA)
Fair Credit Reporting Act (FCRA)
Telephone Consumer Protection Act (TCPA)
CFPB
Following strict contract standards
Exercising detailed insurance requirements
Maintaining PCI compliance